Council on Aging of Volusia County is a nearly 60-year old non-profit that provides critical services to some of the most vulnerable seniors in our east Central Florida community. Awarded “Nonprofit of the Year” by the Daytona Regional Chamber of Commerce in 2018, one of the “Best Places to Work” by the Daytona Beach News-Journal in 2019, and “Best of the Best” in Elder Care Services by News-Journal readers in 2019 and 2020 (and honored as a finalist in 2021), COA employs approximately 100 full-time staff, most of whom work throughout Volusia County. We believe that our greatest strength is found in our employees; therefore, we recruit quality individuals, helping them grow in a cooperative and professional environment.
*Public Student Loan Forgiveness: Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for--nor forgive--federal student loans; however, our status as a non-profit organization under Section 501 (c) (3) makes us an eligible employer. There may be other determining factors for one to qualify. Please follow this link to review one such program and their requirements: Student Loan Forgiveness
Please submit a cover letter and resume, specifying the job you are interested in to Human Resources ([email protected]) or send via fax (386)238-9028 or US mail to: COA HR, 420 Fentress Blvd., Daytona Beach, FL 32114
Current job openings:
Case Manager, Guardianship
The Guardianship Case Manager or Professional Guardian, is responsible for providing help to assigned clients who need guidance in order to maintain a sound fiscal foundation, allowing for an as comfortable as possible, existence. Guardianship Case Managers must be available by telephone 24 hours per day, 7 days per week.
DETAILS:
- Upon appointment by the court, develop and file an initial guardianship report within 60 days, to include a verified inventory of belongings.
- Provides guardianship case management services in accordance with guardianship law, court order and letters establishing guardianship, and COA policies and procedures.
- Notify all interested parties, including financial institutions and creditors, of Council on Aging’s role as legal guardian.
- Arranges for the support, care, education, health and welfare of the guardianship client by developing care plans that provide for the coordination, implementation and monitoring of services and/or supplies for the guardianship client, including a visit to the client at least bi-weekly.
- Practices surrogate decision-making for the guardianship client that reflects least restrictive alternatives and considering the client’s expressed desires and beliefs.
- Considers the needs, wishes and resources available to the guardianship client when providing guardianship case management services.
- Advocates on behalf of the guardianship client.
- Works cooperatively with the guardianship client’s trustee, conservator, representative payee, or other fiduciary individual to coordinate a plan to ensure the person’s financial needs are met.
- Provides information and education to guardianship clients, families, providers, agencies, professionals, and other stakeholders in the community.
- Documents case management actions in the case record as required, including narrative records of all contact with guardianship clients, and others on behalf of guardianship clients.
- Prepares guardianship plan and assists with accounting of all assets on an annual basis.
- Acts as a mandated reporter of cases of abuse, neglect, or exploitation and makes other reports as required by law, policy or procedure.
REQUIRED SKILLS AND COMPETENCIES:
Associate’s degree is required; bachelor’s degree preferred; valid driver’s license and consistent access to a vehicle required; one-two years of related experience and/or training.
Due to the sensitive nature and financial responsibilities of this position, applicants MUST be able to pass a Level 2 FBI background screening/fingerprint check, FDLE check, drug test and credit check.
Director of Development
The Director of Development provides results-driven leadership to increase immediate and long-term support of COA. This position is responsible for creating programs and initiatives related to donor relations, fundraising efforts and programs advancing the mission and vision of COA. Additionally, this person will develop and execute marketing, branding, public relations, and communications strategies to internal and external audiences, proactively identifying and promoting services and programs to enhance COA’s image among key audiences.
DETAILS:
- Creates and executes department strategies with clearly defined goals, objectives, timeframes and metrics in consult with the Co-Executive Directors and other leadership, as needed.
- Responsible for the communication of COA’s mission, vision and goals to donors and prospective donors to develop and sustain individual, corporate, and business relations and gifts.
- Collaborates internally and externally regarding department initiatives to link programs with philanthropic opportunities.
- Establishes and maintains community relations by serving on selected committees, boards, or other related group activities to promote COA and its programs; represents COA professionally at internal and external events, as needed.
- Conducts ongoing strategic assessment of existing philanthropic strengths and opportunities and plans for long-term growth and success.
- Remains current in developments within philanthropy and fund development, and informs the Co-Executive Directors, the fundraising committee and the BOD on current trends, issues, problems and activities.
- Manages proactive and reactive media strategy, including crisis communications.
- Plans and executes major and special events and activities that will create a favorable image of COA.
- Manages department budget and personnel; including evaluating departmental structure and plan for continual improvement of the efficiency and effectiveness as well as provide individuals with professional and personal growth.
- Ensures compliance with all relevant regulations and laws, maintaining accountability standards to donors and ensuring compliance with the code of ethics of professional conduct for fundraising executives.
- Oversees marketing and communications activities, ensuring they are appropriately donor-centered and conducive to garnering support for COA.
- Serves as chief editor. Writes, edits and/or reviews content for all print and digital formats, including the COA newsletter. Makes daily writing and editing assignments. Oversees the writing, review and editing of copy. Makes final decisions regarding content and copy for electronic and printed publications.
- Perform other duties as assigned.
REQUIRED SKILLS AND COMPETENCIES:
Bachelor’s degree in Business Administration or related field required, Master’s degree preferred; and five years related experience and/or training; or equivalent combination of education and experience. Demonstrable success in major gift fund-raising including donor cultivation and solicitation with strong supervisory and team development skills.
Development Coordinator
The Development Coordinator supports the day-to-day operations of COA's Development Department by managing the donor database, updating the organization's website and social media platforms, processing gifts, coordinating events and other supporting communications. The duties of this position include tasks associated with highly confidential donor, gift and recognition programs.
DETAILS:
- Process incoming gifts, both financial and in-kind, including scanning all donation checks, and accurately recording all donation information, including gifts made through the COA website, using the donor management software and/or database.
- Process donations, generate and track tax-receipts and generate gift acknowledgement letters in a timely, thoughtful and efficient manner for all donors and maintain records of these letters.
- Generate daily donation reports to ensure gift acknowledgment letters are completed in a timely manner. Prepare and distribute weekly donations reports.
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Develop creative and engaging content for social media, Web and internal and external communication platforms ensuring efforts are designed to attract and engage external and internal audiences such as prospective and current employees, donors, clients and volunteers.
- Remain current with changes in all social media platforms ensuring maximum effectiveness; monitor and report on engagement metrics to include growth, retention and interactions.
- Maintain monthly donations reports, and reconcile Development donation records with Finance records on a monthly basis to ensure accurate recording of all gifts.
- Update and maintain database of donors, prospects, volunteers, and newsletter recipients, pulling reports on various groups as needed/requested, maintain database integrity including regularly updating donor biographical information.
- Assist with marketing and communications of COA’s programs, accolades, etc., through newsletter layout and design; flyer and brochure design and developing PowerPoint presentations and coordinates mass mailings, as necessary.
- Set up and maintain the Events module of the database in order to accurately track event details, including invitations, save-the-dates, RSVPs, sponsors, donors, correspondence, and income.
- Coordinate and facilitate events, including but not limited to, form preparation, mailings, phone calls, activity tracking, letter generation, ticket sales, and other duties necessary for successful event planning, execution, and follow up.
- Manage event logistical details, serving as the point of contact for vendors (i.e. catering, venue, printing).
- Perform other duties as assigned.
REQUIRED SKILLS AND COMPETENCIES:
Associate’s degree in Marketing, Communications, or similar degree; two years of related experience and/or training; equivalent combination of education and experience may be considered. Must be proficient in computer skills and digital literacy (minimum of Microsoft and Adobe software programs). Experience with database queries, report creation, graphic design and/or digital creation preferred.
SUBSTITUTE SITE COORDINATORS
Are you interested in working on an on-call basis? Do you have a flexible schedule? Do you enjoy working with seniors? COA is hiring Substitute Site Coordinators. A Substitute Site Coordinator will fill in for Nutrition and/or Activities Coordinators when they are out for vacation or illness. The Substitute Site Coordinators will assist with our Congregate and Meals on Wheels programs and/or with activities at our Senior Centers. Subs are paid for their hours worked and mileage.
EXPERIENCED CERTIFIED NURSING ASSISTANTS and HOME HEALTH AIDES
Join our team of career-minded CNAs and HHAs! Enjoy making a difference in the lives of our clients and their family members! You will be valued!
Various work schedules are available, and mileage and travel time are paid between clients’ homes. All applicants undergo an FBI fingerprint background screening, drug screen and TB test. Must have driver’s license and auto insurance. We offer a competitive hourly rate.
**EEO/M/F/D/V - DRUG-FREE WORKPLACE**
Join the team of the BEST homecare company in Volusia County!
